Booking Our Tours
SHUTTLE / SIB TOURSThese tours include only transportation and guide, but no fees or activities at the wineries
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SEMI-PRIVATE TOURSThese Tours Include the "Best-Sellers" in the Valley or in the City you'll be visiting
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PRIVATE TOURSThese tours include the best wineries in the valley as well as private pick-up and drop-off to your accomodation
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Notes
▪ If you would like to make a reservation or inquire about availability please click on the contact button or email us at [email protected]
▪ G&D South America is advised by Chilean Attorneys at Law. Our booking policies are like other Hospitality Businesses and approved by our local law.
▪ All reservations must be confirmed via email and secured with a 30% deposit.
▪ Payment for the service minus the deposit is collected at the end of the day of the service in cash or by credit card.
▪ Customary tip for services that require both a guide and driver is usually 10-15% of total cost.
Deposits
▪ Because we are a small company that only provides a limited amount of services per day, we collect a 30% deposit to reserve your date and time slot. This deposit is non-refundable unless the service is cancelled by Getaways and Discoveries due to bad weather or unforeseen problems.
You may also pay 100% of the service in advance; however, 30% of that amount is non-refundable unless our company is responsible for the cancellation of the service.
Invoices and Vouchers
▪ Upon booking one of our services, we create an invoice for the deposit or full amount. We then generate a voucher which is manually sent to your email.
Cancelling your services
▪ Cancellations by customers with less than a 72-hour e-mail notice and no-shows at the moment of pick-up by customers on the day of the service will be charged to their credit card to the full amount of the length slot they have reserved. When you reserve a service with us, we do not book anyone else for that time slot.
▪ G&D South America is advised by Chilean Attorneys at Law. Our booking policies are like other Hospitality Businesses and approved by our local law.
▪ All reservations must be confirmed via email and secured with a 30% deposit.
▪ Payment for the service minus the deposit is collected at the end of the day of the service in cash or by credit card.
▪ Customary tip for services that require both a guide and driver is usually 10-15% of total cost.
Deposits
▪ Because we are a small company that only provides a limited amount of services per day, we collect a 30% deposit to reserve your date and time slot. This deposit is non-refundable unless the service is cancelled by Getaways and Discoveries due to bad weather or unforeseen problems.
You may also pay 100% of the service in advance; however, 30% of that amount is non-refundable unless our company is responsible for the cancellation of the service.
Invoices and Vouchers
▪ Upon booking one of our services, we create an invoice for the deposit or full amount. We then generate a voucher which is manually sent to your email.
Cancelling your services
▪ Cancellations by customers with less than a 72-hour e-mail notice and no-shows at the moment of pick-up by customers on the day of the service will be charged to their credit card to the full amount of the length slot they have reserved. When you reserve a service with us, we do not book anyone else for that time slot.
Valparaiso: Paseo Barbosa 151, Cerro Mariposa, Valparaíso 2340000
Chile Phone Number +569 32485231
Chile Phone Number +569 32485231
